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Interactivity in Online Chat: Conversational Contingency and reaction Latency in Computer-mediated Communication

Interactivity in Online Chat: Conversational Contingency and reaction Latency in Computer-mediated Communication Measures Individuals finished a wide range of founded scales after viewing their stimuli that are respective. The scales measured individuals’ attraction toward the consumer solution representative (Ro), the chat to their satisfaction, and their perception for the organization’s investment in relationships with clients. […]